Appliance Support consists of the Standard and Essential support offerings described below, delivered pursuant to the terms and conditions set forth in the applicable legal agreement or certificate ("Agreement") between the end user ("End User") and Veritas Technologies LLC and/or its subsidiaries ("Veritas"). Please refer to your agreement to confirm the type of Appliance Support offering you have purchased.
Capitalized terms not otherwise defined in this Appliance Support Description are defined in the Agreement. Appliance Support is provided in accordance with applicable Veritas Support policies.
- General Information
- Manufacturer
- Veritas Technologies LLC
- Manufacturer Website Address
- https://www.veritas.com/
- Brand Name
- Veritas
- Service Name
- Essential Appliance Support - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x4 Business Hour
- Provided Support
- Fixes
- Hardware Support
- New Releases Update
- Parts Replacement
- Phone Support
- Remote Technical Support
- Repair
- Web Knowledge Base Access
- Web Support
- Service Response Time
- 4 Business Hour - Parts and Labor
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- Veritas 17986-M1